FAQs
Do you take health insurance?
We don’t, and here’s why!
At Serene Beauty & Wellness, we believe in giving you the care you actually need, not just what insurance says you can have. By choosing not to bill insurance, we’re able to offer more personalized, flexible, and forward-thinking care without the red tape.
That said, some patients may be able to get reimbursed for certain services through their out-of-network insurance benefits. We’re happy to provide a superbill if you’d like to submit a claim on your own. If you have an HSA or FSA account, many of our services may be eligible. Please check with your account provider to see if services are eligible. There are also financing options through Care Credit and Cherry.
What services do you offer?
We offer women gynecological services, medical weight management, hormonal replacement therapy, fat reduction injections, and vitamin injections.
Do i need an appointment or do you accept walk-ins?
We are currently by appointment only. No walk-ins at this time. We do hope in the future that we will be able to accept walk-ins, but right now our focus is on allowing our patients on-on-one time with our medical provider with no time restraints.
What's your cancellation and/or rescheduling policy?
We ask for a 24 hour notice to cancel or reschedule to avoid a $50 cancellation fee.
What forms of Payment do you accept?
We accept major credit/debit cards, cash, FSA/HSA cards, Care Credit, and Cherry.
Do you offer memberships or packages?
Yes, we offer a number of memberships and packages for ongoing support and savings.
Do I need approval from my doctor TO start medical hormonal replacement therapy?
It is not required to get approval from your doctor however, it is recommended that your doctor is informed on current medications that you will be started on and any abnormal labs. We have a nurse practitioner who evaluates all clients prior to start on any medications and a collaborating physician who is on call when needed. Our medical providers specialize in hormone replacement therapy.
Where are you located and what are your hours?
We are located in Akron, OH. Please visit our website or contact us for current hours of operation.